bunnyhop / Jan 23 2010 15.20
To make people feel more at ease, if the person agreed to it, we could have double chats, like 1-2-1 chats but we can also read another person's and talk in our own little box about it while the counsellors took time to find out information? Counsellors are usually formal and it'd be nice to have some informality and talk about other stuff while we're waiting, and while everyone is waiting for 1-2-1 chat there could be a waiting room supervised by a counsellor for people to talk while they waited and see how long approximately until they got through?
